Sports & Members Clubs
The HUB4 Member Engagement System
Stop Chasing Fees. Start Enhancing the Member Experience.
Is your front desk bogged down by the same repetitive questions? Are you still manually chasing unpaid membership fees? We automate your club's communications, renewals and fee collection so your team can focus on what matters most: the members. Built for Hong Kong's sports clubs, social clubs and member organisations — and it works alongside your existing membership system. Nothing gets ripped out.
Since 2008 · Founder-led · Serving Hong Kong & the UK · Grown entirely by referral
Clubs typically recover from
15% -
%
simply by automating the follow-up. For most clubs, that alone pays for the entire system.
One system. Three modules. Your choice where to start.
Fees & Renewals
Automated invoicing, polite-but-persistent payment follow-up, and renewal campaigns that run themselves. No more manual chasing, no more awkward conversations, no more quiet revenue leaks.
Member Communications
Personalised updates, event reminders and newsletters sent automatically to the right members at the right time — written once, approved by you, delivered forever.
The Digital Receptionist
Instant, accurate answers to the questions your front desk answers fifty times a week — opening hours, bookings, facilities, events — so your staff give their time to members, not FAQs.
How it works
1. Book a 20-minute club admin review
We'll identify where your team loses the most hours and your club loses the most revenue.
2. Implementation
We install your first module in 3–4 weeks, working alongside your existing membership system.
3. You get the numbers
Fees recovered, hours saved, response times — reported monthly to you and ready for your committee.
Start small. Prove it. Then scale.
The Member Fee Recovery Sprint
HKD28,000, fixed
We install the Fees & Renewals module in 3–4 weeks and measure exactly what it recovers. One fixed price, one clear result, one easy decision for your committee.
The full Member Engagement System
from HKD8,000/month,
Fully managed. All three modules, continuously run, optimised and reported on.
Need something to take to your committee? We'll give you a one-page summary with the numbers — most clubs find the recovered fees make the decision for them.